There is no question that it is too big or too small for our veterinary team. Below are some answers to our most common questions.

Brown Dog

We proudly serve the pets of Durango, CO and beyond.

At AspenTree Animal Care, we get a ton of interesting questions from pet parents. Below are some common FAQs that might help answer any questions or concerns. Please feel free to call us at 970-382-0100 for any other concerns you might have about your pet.

AspenTree Animal Care FAQs

What are your hours?

Monday through Friday 8:00am – 5:30pm with emergency service available 24/7

What forms of payment do you accept?

We accept cash, major credit cards, debit cards, Care Credit, and personal checks.

Do we offer payment plans?

We encourage clients to use Care Credit if they would like to utilize a payment plan.

What kind of pets do you treat?

We treat dogs and cats, with some exotics (except birds) by approval.

Do I need an appointment?
Yes, please call us at 970-382-0100 to book an appointment, or alternatively email us at aspentreeacc@gmail.com.
How do I make an appointment?
You can schedule an appointment by calling us at 970-382-0100 or emailing us at aspentreeacc@gmail.com.
What are the recommended vaccines for a dog?

Rabies and DHP are core vaccines that should be administered to all pets. Bordetella and influenza are recommended for dogs that are often in particular social situations. There are additional vaccinations recommended for dogs who travel outside of the Durango area as well.

What vaccines are recommended for cats?

Rabies and FVRCP are core vaccines for all felines. FeLV is recommended for outdoor cats.

Why should I spay or neuter my dog or cat?

There are a number of benefits to spaying/neutering. Some of these include decreasing overpopulation, cancer prevention, limiting aggression, pyometra, and roaming.

What age should I spay or neuter my dog or cat?

There are many studies and many schools of thought regarding the appropriate time to spay or neuter your pet. It’s not as simple as it once was! Please schedule an appointment to discuss what is best for your specific pet.

Should I give my dog or cat monthly heartworm preventative?

Yes! We absolutely recommend administering heartworm preventative as mosquitos are endemic to this area for much of the year. Areas nearby have the dubious distinction of being the “fastest growing heartworm infection areas” in the nation as well.

Should I give my dog or cat a flea and tick preventative year round?

Fleas and ticks are common in our area for a large percentage of the year, and so many pets spend time enjoying the outdoors that we strongly recommend prevention. Please schedule an appointment to discuss the specifics of your individual pet’s lifestyle!

How can I order food, medications, and preventatives for my pet?
You can order medications or food by calling us at 970-382-0100 or emailing us at aspentreeacc@gmail.com.